Delivery Policy

The below delivery schedule includes the production of print and framing and delivery to you.
All timings are subject to bank holidays and unexpected supplier delays e.g Covid-19, industrial strikes etc.


UK Delivery

Stock StatusDelivery CostDelivery Schedule
Unframed PrintIn StockFree1 week
Not in StockFree1-2 weeks
Framed PrintIn StockFree1 week
Not in StockFree2-3 weeks
Custom Ordern/aFreeContact for estimate
e-Gift Cardn/aFreeEmailed immediately
Physical Gift Cardn/aFree<5 days

International Delivery – Europe

Stock StatusDelivery CostDelivery Schedule
Small Unframed Print
30 x 30cm or smaller
In Stock£81 week
Not in Stock£82 weeks
Medium Unframed Print
Upto 60 x 60cm
In Stock£301 week
Not in Stock£302 weeks
Large Unframed Print
Up to 90 x 90cm
In Stock£401 week
Not in Stock£402 weeks

International Delivery – North America

Stock StatusDelivery CostDelivery Schedule
Small Unframed Print
30 x 30cm or smaller
In Stock£151 week
Not in Stock£152 weeks
Medium Unframed Print
Up to 60 x 60cm
In Stock£351 week
Not in Stock£352 weeks
Large Unframed Print
Up to 90 x 90cm
In Stock£601 week
Not in Stock£602 weeks

Collection

Customers in the South of England can arrange collection from Brighton, BN3 4GA, by appointment


Tracking Information & Order Updates

Upon courier dispatch, a notification will be sent via email updating you of the expected delivery date and tracking details. Please allow up to 48 hours for tracking information to become available. Your email address and/or phone number will be provided to the courier where possible for additional visibility of delivery progress


What to do if Your delivery doesn’t arrive

Check the provided courier tracking information first.
Allow an additional 24 hours beyond the expected delivery date before making contact via one of the following:

info@mattgoddardphotography.co.uk
https://mattgoddardphotography.co.uk/contact/
07920 038501



What to do if your delivery is Damaged

Please photograph the damaged packaging before opening. Once opened, inspect the item for damage and make contact using the contact details above. We will work with you to ensure a satisfactory outcome as promptly as possible.

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